Ayylien

Shipping/Returns

Shipping Policy:

Your order will be sent out on average within 3 days of ordering.

PLEASE NOTE: Your shipping time depends on when your order is fulfilled by us, not when your order is purchased. 

In stock Items:

Estimated shipping and delivery times:

USA: 3-5 business days post fulfillment

Canada: 5-10 business days post fulfillment

World: 10-20 business days post fulfillment

Made to Order Items:

Be prepared for delays

Due to Covid-19 our fulfillment times will be longer than usual, and may continue to increase until things get back to normal. Currently our orders are estimated to take 23-28 to fulfill.


Estimated shipping and delivery times:

USA: 3-5 business days post fulfillment

Canada: 5-10 business days post fulfillment

World: 10-20 business days post fulfillment

 

International shipping:

International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.

We do not take responsibility for customs fees.


Order never arrived:

If your order didn't end up arriving, be sure to let us know!

First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.

If the shipping address was correct, get in touch with us at customerservice@ayylienclothing.com noting your order number. We'll see what can be done.


Returns policy

Damaged items:

The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week's time!


Wrong size:

If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out.

If you'd like a different size, get in touch with us at customerservice@ayylienclothing.com and we'll let you know what your next steps are.